Maintenance and service

A high-quality, up-to-date and certified instrument in compliance with current standards is essential in carrying our your professional work in the best way possible, while minimizing your risk and reliability.  Industry standards recommend an annual calibration of combustion gas analyzers at least once every 12 months.   

Laboratory at our company headquarters

Services offered:

  • Calibration
  • Repairs
  • Annual certification
  • Training
  • Remote technical support
  • Field Calibration
  • Calibration of:  O2, CO, CO2, NO, NOx, SO2, CxHy (HC), NH3, Pressure, Temperature, Humidity, Air Flow, current and more.

Manuals and Firmware

The applicable regulations and requirements are constantly evolving, hence we constantly strive to ensure our customers can consult manuals that are always up-to-date and in line with the regulatory requirements of the industry.

In addition to the manuals, we also provide the latest firmware updates for combustion and emissions analysers. New features can be acquired immediately and at no cost to optimise the performance of your instrument.

BE AWARE: updating the firmware may result in the stored analysis data being organised differently, hence its retention in the analyser memory cannot be ensured. Before updating the firmware, transfer the analyses from the instrument to a PC, verifying that the instrument management software installed on the PC is updated to a firmware-compatible version.

Novo

Firmware: Novo FW Updater 6.2.1.10*
Software: Seitron Smart Analysis
App: Seitron Smart Analysis App
Manual: English version - Spanish version - French version
Quick Guide: English version - Spanish version - French version

* The 'V6' format is not backward-compatible. This means that it is not possible to downgrade from version 6.x.x.x to versions 5 or earlier. Those upgrading from version 1.x must first upgrade to version 2.3.1.

S500

Download Firmware ⚠ ONLY FOR INSTRUMENTS UNTIL SERIAL NUMBER 61006979: Last version 1.48
Download Firmware ⚠ ONLY FOR INSTRUMENTS FROM SERIAL NUMBER 61006980: Last version 1.48
Firmware update: download instructions
App: Seitron Smart Analysis App
Manual: S500 English version - S500 Spanish version - S500 French version
Quick Guide: S500 English version - S500 Spanish version

S1500-NP/S1500-P/S4500

Download Firmware: Last version 1.51
Firmware update: download instructions
Software: Seitron Smart Analysis
App: Seitron Smart Analysis App
Manual ENG: S1500-NP - S1500 and S4500
Manual SPA: S1500-NP - S1500 and S4500
Manual FRE: S1500-NP - S1500 and S4500

S6000

Download Firmware: Last version 2.39*
Firmware update: download instructions
Software: Seitron Smart Analysis
App: Seitron Smart Analysis App
Manual: S6000 English version - S6000 Spanish version - S6000 French version

* ⚠️ Upgrading from a version prior to 2.37 will invalidate On Site Calibration for CO sensor AACSE12 and AACSE24. Contact Support for further info.

S9000/S9000 RACK

Download Firmware: S9000 1.42*
Firmware update: download S9000 instructions - download S9000 Rack instructions 1-6 sensors - 1-8 sensors
Software: Seitron Smart Analysis
App: Seitron Smart Analysis App
Manual: S9000 - S9000 Rack

* ⚠️ Upgrading from a version prior to 1.41 will invalidate On Site Calibration for CO sensor AACSE12. Contact Support for further info.